FAQ

Welcome to the FAQ page of End of Tenancy Cleaning London, your trusted partner for all your end of tenancy and move-out cleaning needs.

We understand you might have questions about our services and how we can assist you during your moving process. Below, you’ll find answers to some of the most common inquiries. If you need more details or have additional questions, please feel free to contact us.

What Is End of Tenancy Cleaning?

End of tenancy cleaning is a professional deep cleaning service carried out when tenants move out of a rental property. It ensures the property is returned in excellent condition for landlords and letting agents and helps tenants secure the return of their deposit. The service includes deep cleaning of kitchens, bathrooms, floors, appliances, carpets, and internal windows.

How Long Does an End of Tenancy Cleaning Take?

The time required depends on the size and condition of the property. Most end of tenancy cleaning jobs take between 3 and 6 hours. Larger properties or homes requiring additional services such as carpet or oven cleaning may take longer.

Do You Provide All Cleaning Supplies and Equipment?

Yes, all professional cleaning products and equipment are provided. This allows the cleaning to be completed to a high standard without the tenant or landlord needing to supply anything.

Can I Book an End of Tenancy Cleaning at Short Notice?

Yes, short-notice and same-day bookings may be available depending on availability. Booking in advance is recommended to secure your preferred date and time.

What Is Included in an End of Tenancy Cleaning Service?

End of tenancy cleaning includes deep cleaning of kitchens and bathrooms, oven cleaning, internal window cleaning, vacuuming and mopping floors, cleaning cupboards and appliances, removing grease and limescale, and detailed cleaning of skirting boards and surfaces. Services can be tailored to meet tenancy checklist requirements.

Do You Offer Professional Carpet Cleaning?

Yes, professional carpet cleaning is available and commonly requested for end of tenancy inspections. It helps remove stains, dirt, allergens, and odours, leaving carpets clean and inspection-ready.

Do You Clean for Landlords and Letting Agents?

Yes, services are provided for tenants, landlords, property managers, and letting agents across London. Cleaning is carried out in line with professional inventory and check-out standards.

Do You Cover All Areas of London?

Yes, end of tenancy cleaning is available across Greater London, including North London, South London, East London, West London, South West London, and all London boroughs.

How Much Does End of Tenancy Cleaning Cost?

Pricing depends on the size of the property, its condition, and any additional services required. A clear quote is provided before booking with no hidden charges.

Will End of Tenancy Cleaning Help Me Get My Deposit Back?

Professional end of tenancy cleaning greatly improves the chances of receiving your full deposit back by meeting landlord and letting agent cleanliness standards. Final deposit decisions remain with the landlord or agent.

Should End of Tenancy Cleaning Be Done Before the Final Inspection?

Yes, end of tenancy cleaning should always be completed before the final inspection. This ensures the property meets expected standards and reduces the risk of deposit deductions due to cleaning issues.

What If I Am Not Satisfied With the Cleaning?

If you are not satisfied with any part of the service, contact us within 48 hours. The issue will be reviewed and addressed promptly.